News Archive — Purple Tuesday
Tuesday 12th November 2019
Purple Tuesday 2019 is an international call to action, focused on changing the customer experience for disabled people and The Gracechurch Centre is proud to be participating.
On Tuesday 12th November our customer services team will be more visible on the mall, with security team member Andy, on hand to assist you with any requests. From directions to music volume and carrying awkward items.
If you’re visiting the centre on Tuesday and know in advance that you’d like Andy’s assistance, please call ahead on 0121 355 1112 to ensure he is available to meet you at your preferred time.
You will also find a number of easels dotted about the centre with quotes and facts about various disabilities to help raise awareness within the wider community.
We’re really proud to announce that members of our cleaning, security and centre management team have recently undergone Dementia Awareness Training in a bid to help us create a more dementia friendly centre.
Staff were trained on how to recognise and deal with different types of dementia through life like scenarios to fully prepare them for real life incidents. This training is sure to benefit the team and the community on an ongoing basis.